We're Here To Help

Frequently Asked Questions (FAQ)

Find answers to common questions below. If you can't find what you're looking for, feel free to reach out to us directly.

What payment options are available?

• We accept most forms of major credit card (Excluding American Express).

How many invoices can I pay at once?

• While there is no limit to the number of invoices you can pay at once, all invoices in one payment must be of the same currency.

I entered the wrong invoice number and completed my payment. What should I do?

• Please contact our Accounting team at (204) 633-7207 ext: 6502 with your confirmation number and correct invoice number and we'll be glad to assist you.

Why has my payment been declined?

• Your payment could be declined for various reasons. Please verify that the credit card you are using is valid and you entered all details correctly. If payment errors persist please contact us directly.

If you still have questions or need assistance, please don't hesitate to contact us:

• Email: accounting@borderbrokers.com

• Phone: (204) 633-7207, Accounting: ext 6502

• Main Office: 1063 Sherwin Road, Winnipeg, MB